Description

 

Some Presentations containing Phasing will display all phases simultaneously in the Twinmotion Cloud after the Presentation is launched.

Issue is consistently reproducible for affected Presentations and will appear on every launch. Re-uploading the Presentation will not have any effect.

When attempting to change the phases, no changes will be reflected in the viewport. Only after waiting several minutes will the phases be properly displayed and changed using the slider.

This does not appear to affect all Presentations.

Steps to Reproduce

To view Presentation 
[Link Removed]

Password: itZ39czqeE

To access original client file [Link Removed]

  1. Open client file
  2. Upload Presentation to TM Cloud
  3. Launch Presentation

Result: All three construction phases will be displayed overlapped after opening Presentation and cannot be changed. Will require waiting several minutes before the phasing can be adjusted properly.

Workaround
Wait several minutes after the Cloud Presentation has been launched to adjust phasing.

Have Comments or More Details?

There's no existing public thread on this issue, so head over to Questions & Answers just mention TM-17262 in the post.

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Fixed
ComponentTM - Tools
Affects Versionstwinmotion 2024.1.1
Target Fixtwinmotion 2025.1.1
CreatedOct 11, 2024
ResolvedFeb 27, 2025
UpdatedMar 28, 2025
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