Description

Looking at the logs when it happened, the logs are spammed with the following:

[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Unreal Zen Storage Server HTTP service at [::1]:8658 status: OK!.
[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Local ZenServer status: Healthy. Skipping recovery
[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Unreal Zen Storage Server HTTP service at [::1]:8658 status: OK!.
[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Local ZenServer status: Healthy. Skipping recovery
[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Unreal Zen Storage Server HTTP service at [::1]:8658 status: OK!.
[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Local ZenServer status: Healthy. Skipping recovery
[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Unreal Zen Storage Server HTTP service at [::1]:8658 status: OK!.
[2024.12.10-20.34.12:438][514]LogZenServiceInstance: Display: Local ZenServer status: Healthy. Skipping recovery

{{The message appears multiple times within a millisecond}}

 

Steps to Reproduce

The hang is totally random, but it happened to me twice yesterday. To reproduce:

  1. Launch Twinmotion and open new scene
  2. Sign in with your Epic account
  3. In the Megascans 3d asset library, load any 3D asset
  4. Add the asset to the scene == Twinmotion can hang 

Have Comments or More Details?

There's no existing public thread on this issue, so head over to Questions & Answers just mention TM-18106 in the post.

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Unresolved
ComponentTM - Core
Affects Versionstwinmotion 2025.1 final
Target Fixtwinmotion 2025.1.1
CreatedDec 11, 2024
UpdatedApr 3, 2025
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