Description

360 videos set to 8K resolution will fail to render in Twinmotion 2024.1.2 and newer

Render attempts will end abruptly shortly after being initiated with the following error message ion the logs

LogTwinmotionArchitectureBase: Error: video writer:
        could not create input stream    COM:'The data specified for the media type is invalid, inconsistent, or not supported by this object.' (0xC00D36B4)

Confirmed to occur in version 2024.1.2 and 2025.1 PR. Does not occur in TM 2023.2.3.

Steps to Reproduce
  1. Open Twinmotion 2024.1.2 or 2025.1 PR
  2. Create a video
  3. Select the video to export
  4. In the export settings, set the following
    1. Video mode: 360
    2. 360 Resol: 8K
  5. Start the export

Result: The video will begin exporting and the export window will display. No estimated render time will display. The progress bar may display a small amount of progress. The export window will close after a short while with no further progress and no error displayed. AN empty video file will be generated.

Have Comments or More Details?

There's no existing public thread on this issue, so head over to Questions & Answers just mention TM-18119 in the post.

0
Login to Vote

Unresolved
CreatedDec 12, 2024
UpdatedDec 16, 2024
View Jira Issue