Description

Reported in SF [Link Removed]

Client created a ,dae file in Cabinet Vision. When imported into TM, geometry will be missing, such as the walls and parts of the cabinets.

Tested and occurs in TM 2023.2.4 - 2025.1.

This does not occur after re-exporting the .dae file from another software, such as SketchUp. The re-export contains all geometry.

Steps to Reproduce

Download client file from SF [Link Removed]

  1. Open the .dae file in Cabinet Vision or other supported software, like SketchUp
  2. Import the File into Twinmotion

Results: Geometry will be missing in the Twinmotion import, most notable several walls.

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Unresolved
CreatedMar 27, 2025
UpdatedMar 28, 2025
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