Description

Reported in SF [Link Removed]

When launching and using Twinmotion 2025.2 or 2026.1 offline, the Megascans library becomes unusable due to the subfolders of the 3D assets, 3D plants, Surfaces and Decals folders failing to display. This prevents users from accessing any previously downloaded content stored on their machines while running Twinmotion offline.

This behavior is new to Twinmotion 2025.2. In Twinmotion 2025.1.1, all Megascans subfolders properly displayed when offline and any downloaded assets could be accessed and used.

Steps to Reproduce
  1. Open Twinmotion 2025.2 or 2026.1 Preview
  2. Open the Megascans library and make sure there are downloaded assets in this library
  3. Close Twinmotion
  4. Disconnect from the internet
  5. Launch Twinmotion again
  6. Navigate to the Megascans library and attempt to locate the downloaded assets

Result: You will be unable to access the downloaded assets while disconnected from the internet. None of the subfolders for the 3D assets, 3D plants, Surfaces and Decals folders will populate. The assets can only be accessed after reconnecting to the internet and relaunching Twinmotion.

Have Comments or More Details?

There's no existing public thread on this issue, so head over to Questions & Answers just mention TM-23637 in the post.

0
Login to Vote

Fixed
CreatedMar 30, 2026
ResolvedMay 6, 2026
UpdatedMay 6, 2026
View Jira Issue