Description

Reported in SF [Link Removed]

When importing some FBX files, the materials may be missing textures when using the Interchange importer. The attached model was created in Bentley Microstation as a .dgn file and exported as an FBX file. When importing into TM 2026.1 or 2026.2 Preview (Interchange), the model will appear without the associated texture.

This issue does not occur using the legacy importer, and does not occur when using prior versions of Twinmotion, such as 2025.2.

This issue does not affect all FBX files.

Steps to Reproduce
  1. Download attached files.
  2. View the FBX file in an FBX to view what it should look like. Take not eof the texture
  3. Import the FBX using Keep Hierarchy in Twinmotion 2026.1 or 2026.2 Preview

Result: The texture on the model will be missing

Have Comments or More Details?

There's no existing public thread on this issue, so head over to Questions & Answers just mention TM-23804 in the post.

0
Login to Vote

Unresolved
CreatedOct 23, 2026
UpdatedOct 23, 2026
View Jira Issue