Unreal Engine Issues

UE-45526

Disabling Gear VR plugin causes packaged game to crash on launch

Disabling Gear VR plugin causes packaged game to crash on launch

Questions & Answers
Description

Disabling the Gear VR plugin causes packaged games to crash on launch. This could be related to [Link Removed] but this is new to 4.16 and does not prevent packaging the project, only launching it afterwards.

Regression?: Yes
This did not occur in 4.15.3

Steps to Reproduce
  1. Create a new blank project
  2. Disable the Gear VR plugin
  3. Package the game for Windows or Android
  4. Open the packaged game
    Result: The game crashes
    Expected: The game opens successfully
Callstack
[2017.05.30-17.29.20:169][  0]LogWindows:Error: Fatal error: [File:D:\Build\++UE4+Release-4.16+Compile\Sync\Engine\Source\Runtime\CoreUObject\Private\Serialization\AsyncLoading.cpp] [Line: 6409] 
[2017.05.30-17.29.20:169][  0]LogWindows:Error: LoadPackageAsync failed to begin to load a package because the supplied package name was neither a valid long package name nor a filename of a map within a content folder: ''
[2017.05.30-17.29.20:169][  0]LogWindows:Error: 
[2017.05.30-17.29.20:169][  0]LogWindows:Error: 
[2017.05.30-17.29.20:169][  0]LogWindows:Error: KERNELBASE.dll!0x00000000FD39A06D
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003F602E8A
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003F6AF11F
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003F538BD8
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003FB1352E
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003FA9AB41
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003FAAF967
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003FAB95C1
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003FAB9AB8
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x000000003FAB8B79
[2017.05.30-17.29.20:169][  0]LogWindows:Error: UE4Game.exe!0x0000000042A95B16
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x000000003F9355DE
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x000000003FABBC5B
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x000000003FAA0F65
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x000000003F51EE65
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x000000003F516EDA
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x000000003F51714A
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x000000003F527F98
[2017.05.30-17.29.20:170][  0]LogWindows:Error: UE4Game.exe!0x0000000043220676
[2017.05.30-17.29.20:170][  0]LogWindows:Error: kernel32.dll!0x00000000774959CD
[2017.05.30-17.29.20:170][  0]LogWindows:Error: ntdll.dll!0x00000000775CA561
[2017.05.30-17.29.20:170][  0]LogWindows:Error: ntdll.dll!0x00000000775CA561
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Fixed
ComponentUE - Platform - XR
Affects Versions4.16, 4.17
Target Fix4.16.1
Fix Commit3466497
CreatedMay 30, 2017
ResolvedMay 30, 2017
UpdatedSep 16, 2019
View Jira Issue