Repro Rate: 5/5
Summary:
When opening a Project in UE version 5.1.0 with Nvidia GFX driver version ###, the user is notified that there are known issues with this driver through a pop-up:
WARNING: Known issues with graphics driver The installed version of the NVIDIA graphics driver has known issues in D3D12. Please install either that latest or the recommended driver version or switch to a different rendering API. Would you like to visit the following URL to download the driver? https://www.nvidia.com/en-us/geforce/drivers/ NVIDIA GeForce RTX 3080 Installed: 457.85 Recommended: 516.25
After closing this pop-up, opening the GeForce Experience application to check for Driver updates, updating to GeForce Game Ready Driver version 526.98, the system will redetect the attached monitors and return to the instance of UE having crashed and a new Crash Reporter Client window.
Log Information:
[2022.11.18-02.08.16:091][324]LogD3D11RHI: Error: Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed with error DXGI_ERROR_DEVICE_REMOVED at D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Texture.cpp:321 Size=1015x903x1 PF=2 D3DFormat=DXGI_FORMAT_B8G8R8A8_TYPELESS(0x0000005A), NumMips=1, Flags=D3D11_BIND_RENDER_TARGET D3D11_BIND_SHADER_RESOURCE , Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0, SubresSlicePitch:0, DebugInfo: [2022.11.18-02.08.16:091][324]LogD3D11RHI: [Aftermath] GDynamicRHI=00000975CC4F0000, GDX11NVAfterMathEnabled=0, Result=0xFFFFFFFF, bDeviceActive=0
More Information:
Result: Unreal Engine crashes and a Crash Reporter Client window appears after a GFX driver update and monitor re-detection.
Expected: UE handles GFX driver updates gracefully by closing without crashing, or remaining open and prompting the user for a restart.
[2022.11.18-02.08.16:090][324]LogViewport: Scene viewport resized to 1015x903, mode Windowed. [2022.11.18-02.08.16:091][324]LogD3D11RHI: Error: Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed with error DXGI_ERROR_DEVICE_REMOVED at D:\build++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Texture.cpp:321 Size=1015x903x1 PF=2 D3DFormat=DXGI_FORMAT_B8G8R8A8_TYPELESS(0x0000005A), NumMips=1, Flags=D3D11_BIND_RENDER_TARGET D3D11_BIND_SHADER_RESOURCE , Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0, SubresSlicePitch:0, DebugInfo: [2022.11.18-02.08.16:091][324]LogD3D11RHI: [Aftermath] GDynamicRHI=00000975CC4F0000, GDX11NVAfterMathEnabled=0, Result=0xFFFFFFFF, bDeviceActive=0 [2022.11.18-02.08.16:091][324]LogWindows: Error: appError called: Fatal error: File:D:\build++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp [Line: 180] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - 'REMOVED')
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There's no existing public thread on this issue, so head over to Questions & Answers just mention UE-170508 in the post.
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Component | UE - Graphics Features |
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Affects Versions | 5.0.3, 5.1 |
Created | Nov 18, 2022 |
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Resolved | Nov 21, 2022 |
Updated | Nov 22, 2022 |