Unreal Engine Issues and Bug Tracker (UE-170508)

Description

Repro Rate: 5/5

Summary:
When opening a Project in UE version 5.1.0 with Nvidia GFX driver version ###, the user is notified that there are known issues with this driver through a pop-up:

WARNING: Known issues with graphics driver
The installed version of the NVIDIA graphics driver has known issues in D3D12.
Please install either that latest or the recommended driver version or switch to a different rendering API.
Would you like to visit the following URL to download the driver?
https://www.nvidia.com/en-us/geforce/drivers/
NVIDIA GeForce RTX 3080
Installed: 457.85
Recommended: 516.25

After closing this pop-up, opening the GeForce Experience application to check for Driver updates, updating to GeForce Game Ready Driver version 526.98, the system will redetect the attached monitors and return to the instance of UE having crashed and a new Crash Reporter Client window.

Log Information:

[2022.11.18-02.08.16:091][324]LogD3D11RHI: Error: Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed with error DXGI_ERROR_DEVICE_REMOVED
 at D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Texture.cpp:321
 Size=1015x903x1 PF=2 D3DFormat=DXGI_FORMAT_B8G8R8A8_TYPELESS(0x0000005A), NumMips=1, Flags=D3D11_BIND_RENDER_TARGET D3D11_BIND_SHADER_RESOURCE , Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0, SubresSlicePitch:0, DebugInfo: 
[2022.11.18-02.08.16:091][324]LogD3D11RHI: [Aftermath] GDynamicRHI=00000975CC4F0000, GDX11NVAfterMathEnabled=0, Result=0xFFFFFFFF, bDeviceActive=0

More Information:

Re-opening the same UE version 5.1.0 and same Project with the old Nvidia driver and upgrading again does reproduce the crash
Re-opening the previous UE version 5.0.3 and same Project with the old Nvidia driver and upgrading again does reproduce the crash (this is not a regression)
Re-opening the same UE version 5.1.0 and same Project with the new Nvidia driver installed does not reproduce a crash
Re-opening the same UE version 5.1.0 and creating a new Third Person template Project with the new Nvidia driver installed does not reproduce a crash
I have not yet been able to test whether this issue occurs when upgrading between other versions of GFX drivers

Steps to Reproduce

Open GameDev Epic Games Launcher instance and log-in
Launch UE version 5.1.0
Receive pop-up about known issues with Graphics driver version 457.85 (shown in attachments)
Dismiss pop-up to complete loading UE
Select any Project in Unreal Project Browser
Receive pop-up about known issues with Graphics driver version 457.85 again
Dismiss pop-up and complete loading the Project
Open GeForce Experience application
Select 'Drivers' tab
Express Install GeForce Game Ready Driver version 526.98 or latest driver available
Wait for driver update to complete

Result: Unreal Engine crashes and a Crash Reporter Client window appears after a GFX driver update and monitor re-detection.

Expected: UE handles GFX driver updates gracefully by closing without crashing, or remaining open and prompting the user for a restart.

Callstack

[2022.11.18-02.08.16:090][324]LogViewport: Scene viewport resized to 1015x903, mode Windowed.
[2022.11.18-02.08.16:091][324]LogD3D11RHI: Error: Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed with error DXGI_ERROR_DEVICE_REMOVED
at D:\build++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Texture.cpp:321
Size=1015x903x1 PF=2 D3DFormat=DXGI_FORMAT_B8G8R8A8_TYPELESS(0x0000005A), NumMips=1, Flags=D3D11_BIND_RENDER_TARGET D3D11_BIND_SHADER_RESOURCE , Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0, SubresSlicePitch:0, DebugInfo: 
[2022.11.18-02.08.16:091][324]LogD3D11RHI: [Aftermath] GDynamicRHI=00000975CC4F0000, GDX11NVAfterMathEnabled=0, Result=0xFFFFFFFF, bDeviceActive=0
[2022.11.18-02.08.16:091][324]LogWindows: Error: appError called: Fatal error: File:D:\build&#43;+UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp [Line: 180] 
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - 'REMOVED')

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Non-Issue

Component	UE - Graphics Features
Affects Versions	5.0.3, 5.1

Created	Nov 18, 2022
Resolved	Nov 21, 2022
Updated	Nov 22, 2022

View Jira Issue

UE-170508

Crash when upgrading Nvidia GFX driver from Version 457.85 with open Project

Crash when upgrading Nvidia GFX driver from Version 457.85 with open Project

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