While attempting LaunchOn to an iOS device, the video and audio does not play.
Attempts were made using the following video formats:

  • mp4
  • mov
  • avi

Attempts were made using the following devices:

  • iPhone 5_2871
    iOS 7.1.2
  • iPad Air_3556
    iOS 9.3.2

In both instances, video rendered after the application was packaged and loaded onto the device.
While researching this issue, I noticed that the "Movies" folder was not present within the filepath:

Steps to Reproduce
  1. On a machine configured for LauncOn to iOS, sync QAGame to CL 3146311
  2. Ensure a compatible iOS device is connected to your PC
  3. Open QA-Media (Located within Maps > Tools)
  4. In the Details panel, uncheck "Use Playlist"
  5. In the Details panel, set "Media Source Reference" > MediaExample_MP4
  6. Select the drop-down next to Launch
  7. Select the connected iOS device.

Video does not render on the device.


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Won't Fix
ComponentPlatform - Mobile
Affects Versions4.144.194.20
CreatedSep 30, 2016
ResolvedJun 18, 2019
UpdatedSep 16, 2019